The 411 — Commonly Asked Questions
What types of vegan surprise boxes do you offer?
We currently offer the following vegan surprise boxes: Vegan Surprise Meat Box, Vegan Surprise Dairy Box, Vegan Surprise Cheese Box, Vegan Surprise Farm Fresh Box, Vegan Surprise Snack Box, Vegan Surprise Beauty + Fashion Box, Vegan Surprise Fitness + Wellness Box, Vegan Surprise Baby Box, Vegan Surprise Assortment Box, Vegan Surprise Zero Waste Box and Vegan Surprise Pantry Staples Box. With more to come!
What will I receive in the vegan surprise boxes?
You’ll receive a vegan surprise box filled with 4-8 of our favourite vegan goods.
When will it come?
We deliver (with masks on) personally on Mondays within a 50 km radius of Dunnville, Ontario. Those outside our 50 km radius will ship every Monday via the best courier for your area. It can take 1-7 business days for your order to arrive. If you want something sooner, please send us an email at email@example.com.
How does your billing work?
You will pay once you’ve checked out on our website. You pay only for the box or kit you’ve selected and must purchase again, if interested. We don’t do subscriptions or contracts!
What is your return policy?
No returns on any goods at this time.
What are your gift options?
You can gift from our website. Please add the proper mailing address in the mailing address section when checking out. You can add a personal note to your gift during checkout.
When is the deadline for orders?
The deadline for Monday delivery/shipment is Thursday at 5 pm the week before your order delivers/ships.
Is your packaging environmentally friendly?
Our packaging is completely curb-side recyclable and reusable, from our boxes, liners and ice packs.
Where do you ship to?
We ship our surprise boxes exclusively in Ontario, Canada.
How much is shipping?
Shipping is calculated when you enter your mailing address during checkout!
Do you have a coupon code for multiple boxes?
YES! Please use coupon code GIVEMEMORE for 15% off multiple boxes.
Learn more about our shipping here.
For more information please email us at firstname.lastname@example.org.